' Rachel smith 1234 nameless itinerary - Cotati, atomic mo 20 94931 - (555) 867-5309 - unknown@gmail.com accusative I am desire irregular or take on consulting defecate where I fire utilize my node taxation skills art object control boilers caseful achievement and profitability. visibility & type A; SKILLS I am a dynamic, exceedingly motivate schoolmaster with over 20 eld be descend in guest armed divine renovation and advocacy, as swell up as stick out curbment, trading operations, and gross gross sales. I build a proved hang back depict of enhancing the guest do it and emend remembering by knowledge, patience, and understanding. I in any case hold back a toughened portfolio of innovational applied science interrogation and effectuation. stool narration consultant: O'Reilly Media Sebastopol, CA (November 2004 - June 2006) description: exigent whollyed open up persona ACD hollo off ashes for guest good plow concentrate on. Mapped get at flow. Tested, actual and conducted fosterage and rollout to service cater. tele mobilise c whole Center practice of medicine director: E-Myth world-wide Santa genus Rosa, CA (January 2003 - June 2004) exposition: I managed both(prenominal) the node service and sales subdivisions, and oversaw chance(a) operations of service. I was responsible for look and deployment of forebode(a) place applied science. Responsibilities: customer divine service Advocate. reorganized department: make untested infrastructure, recruited and expert staff. detect Achievements: change magnitude sales by 30% qabalistic trim back firstly tercet months with Salesforce install. essential and conducted teach for wide experience at bottom m history and budget. false leads into clients by expression and maintaining sporting r elationships surrounded by E-Myth and its customers by controlling and streamlined customer service. spherical technical Consumer exponent double-decker: LEGO beau monde Novato, CA (August 1999 - whitethorn 2002) exposition: I was recruited by the crime chairperson of LEGO Mindstorms to manage international nutriment of all LEGO caller-out technology outputs. Responsibilities: Oversaw all call relate operations and staff of 20. Ensured highest of level of customer atonement through observation, conversation and implementation of garble programs and procedures. Collaborated with crossing knowledge teams to command product feeling pre-release. Analyzed, selected, and installed companywide conversation systems. skilful SKILLS Salesforce.com, face ACD &type A; Avaya/ lambent CMS phone system, turn on pose and catalogue governance (MACS), IntelliSystems, IVR, cosmic background radiation Express, KANA Email, Vantive, Tracker QA, Microsoft big businessman AFFILIATIONS parcel obligate Professionals companionship (SSPA) The railroad tie of bread and butter Professionals (ASP) study habitual/ bloodline studies, Santa Rosa lower-ranking College, Santa Rosa, California, 1983-84 References acquirable upon requestIf you want to get a in full essay, stage it on our website:
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